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NAFED feature: CertaSite CEO talks labor issues within industry

Written by CertaSite Editor | Mar 25, 2022 11:45:00 AM

All industries are feeling the strains of hiring. You drive around your community and there are endless “Now Hiring” signs up at local businesses. The fire protection and life safety industry is no different. This is one of the challenges business owners face today. But let’s think outside the box. Are hiring issues as bad as they are made out to be?

Jeff Wyatt, CertaSite’s CEO, is a board member on the National Association of Fire Equipment Distributors (NAFED) board of directors and recently he wrote an article discussing labor struggles many in the industry are facing and how rethinking business needs may help curb this trend.

Throughout the article, Jeff highlights four areas of focus that should be considered when examining your business and technician needs:

  • Prioritizing your revenue

  • Evaluating your margin by job

  • Terminating customers

  • Technician utilization

The areas of focus present what questions you should ask yourself and the suggested steps you should take to rethink your business needs and technician shortages. It all begins with revenue and funnels down to hiring considerations. After re-examining your business, you may find that you do not need as many technicians as you think.

To read the Jeff’s full article, click here.

A little background about Jeff and how he got his start in the industry. Jeff founded CertaSite after working at Koorsen Fire and Security for 25 years, where he worked his way up the corporate ladder—from installation technician all the way to president of the company. A 30-year industry veteran, Jeff has overseen the ongoing addition of locations to the CertaSite family since the company was formed. Under his leadership, CertaSite now boasts a presence in Illinois, Indiana, Iowa, Kentucky, Michigan, Ohio and Pennsylvania.